FAQs

Your questions, answered

Everything from how it works to weatherproofing, materials and courier use. Still stuck? Our team is a message away.

A clear label invites the courier to lift the planter lid and place your delivery inside the concealed compartment. The lid closes and locks, keeping the parcel hidden and secure until you unlock it and collect — no apps or codes required.

Parcel Pot has a generous internal compartment that comfortably fits multiple parcels or a single large box (up to roughly 50 × 35 cm). It’s sized for typical online deliveries — groceries, clothing, electronics and more.

Yes. The inner compartment is sealed to keep out rain, damp and frost, so your deliveries stay dry and protected in all seasons — something an open doorstep can never offer.

It takes minutes. Choose a level spot near your door, position and secure the unit, plant the top if you like, and attach the included delivery label. That’s it — you’re ready to receive parcels.

Parcel Pot is built from weather-resistant composite and powder-coated steel, chosen to withstand daily use and the British climate while keeping its looks. A genuine planter sits on top for flowers or herbs.

Yes — Parcel Pot is a registered, design-protected product. That means it’s an original, properly engineered solution, and buying genuine guarantees the quality and security you’re paying for.

They do. Couriers are encouraged to leave parcels in a safe place, and Parcel Pot makes that effortless with a clear label and a simple lift-and-drop action — no fiddly apps, codes or instructions to follow.

Absolutely. The top is a real planter — fill it with seasonal flowers, herbs or greenery. That’s exactly what keeps Parcel Pot hidden in plain sight.

Still have a question?

Get in touch and we’ll get back to you quickly — happy to help with anything, including trade enquiries.